Claude Code fails to connect behind the proxy
Check Is the IP a SOCKS5 line, or is the URL missing http://? Run /status and look at the Proxy row.
Fix Use an IP bought with Protocol HTTP and write the full URL with http://, username and password.
A dedicated IP for Claude: one native IP for Claude.ai and Claude Code — with Anthropic's region rules spelled out.
Live
Every hour we open Claude through Proxy302 residential IPs in several countries. These are the latest checks.
Loading the latest checks…
Only the first three octets of each IP are shown. Checked on dynamic residential IPs through the public Proxy302 entry.
Anthropic's Supported Regions Policy goes beyond your IP address. Claude.ai, the API and Claude Code are offered only in listed countries — mainland China, Hong Kong, Macau and Russia are not among them — and the policy covers use while you are physically located in an unsupported region. Since September 2025 it also covers companies more than 50% owned by entities headquartered in unsupported regions, wherever they operate.
Sign-up adds a second check: every new account must verify a phone number from a supported location, and VoIP, Google Voice and app-generated numbers are refused. A proxy changes neither rule. To see how your current IP looks to Claude before you buy anything, run the [Claude IP check](/guides/claude-ip-risk/). To see how your current IP looks to Claude before you buy anything, run the [Claude IP check](/guides/claude-ip-risk/). To see how your current IP looks to Claude before you buy anything, run the [Claude IP check](/guides/claude-ip-risk/).
Where a fixed IP does help is the network itself. Claude Code reads standard proxy variables but doesn't support SOCKS, so it needs an HTTP proxy. Claude Enterprise can restrict access to allowlisted IP ranges such as office and VPN exits — a static IP gives remote team members one address the admin can add. And a team in a supported country keeps every member on one stable exit instead of a shared VPN.
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| Item | Choose | Why |
|---|---|---|
| Product | Claude ISP (dedicated native ISP IP) | Built for Claude Pro / Claude Max; US and Frankfurt on NTT direct ranges (AS2914), kept for Claude only, with whois listing NTT America itself, not a reseller; Japan and London on local native ranges; one IP serves one customer |
| Billing | 15 PTC per IP for 30 days | 1 PTC = US$1. Per account, the first 30-day IP in each plan is half price. Renewals and the second IP onward are full price. |
| How many IPs | One per person | Each Claude account and each developer keeps their own exit |
| City | Auto (the best-stocked city) or pick from the plan's list (several US cities, Frankfurt, Chiba, Osaka, London) | Anthropic's policy follows where you physically are; pick a supported country you work from |
| Protocol | HTTP by default; SOCKS5 optional | Claude Code doesn't support SOCKS, so keep HTTP for it |
| Term and renewal | 30 days; auto-renew is on by default and can be unticked | Renewing keeps the same IP |
Order on the Claude ISP page: pick the city and protocol, leave the auto-renew box ticked or untick it, and pay. The public page shows IP ranges only to the first two octets; the full range and your IP are in the IP details after purchase. We cannot guarantee that an account will never be banned.
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| Item | Claude ISP | Regular static ISP | Rotating residential |
|---|---|---|---|
| What you get | A dedicated native IP (NTT direct ranges (AS2914) in the US and Frankfurt, kept for Claude only; local native ranges in Japan and London), fixed for 30 days | A fixed IP registered to an internet provider, the same for the whole term | Real household IPs that rotate per request or hold a sticky session |
| Price | 15 PTC per 30 days; 50% off your first subscription | Per IP and term — live price at checkout | From US$1.50/GB; US$1.35/GB at 100 GB |
| Best for Claude | Claude.ai and Claude Code — one IP per person | Budget option when you don't need the Claude plan's NTT direct or local native ranges | Not for signed-in accounts: the IP keeps changing |
1 PTC = US$1; top up, then buy. Auto-renew is on by default at checkout and can be unticked. We cannot guarantee that an account will never be banned.
Open the Claude ISP page (the button at the top; the right plan tab is selected). Leave City on Auto, which picks the best-stocked city, or choose one from the list. Protocol is HTTP by default and SOCKS5 is optional. Keep HTTP if the IP is for Claude Code. Auto-renew is ticked by default, and the term is 30 days. The button shows the price in PTC (15 PTC, with the first-subscription discount if you are eligible). Click Pay.
Expected result The result shows the IP, its range, ASN, operator, city and expiry date. The IP is also in My assets, where you find host, port, username and password.
Install the Proxy302 browser extension (Downloads and setup at the bottom of /guides) and press Sign in. In My assets, click Use extension on this IP's row (the extension takes HTTP IPs only), then press Connect in the extension. Open ipinfo.io to confirm the country, then open claude.ai.
Set HTTPS_PROXY to the HTTP IP as shown below, start claude and run /status: the Proxy row shows the URL in use. Claude Code stops at launch if the URL can't be parsed, for example without the http:// prefix.
Send the IP to your admin. Anthropic adds allowlisted ranges on request, so do this before you route the team through the new address.
Before continuing If your network can't reach the proxy directly, open Proxy302 Fast Connect (Tools & checks page) and click 「一键加速」 (One-click boost) first.
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# Claude Code reads the standard proxy variables. It doesn't support SOCKS,
# so use an IP bought with Protocol = HTTP.
export HTTPS_PROXY="http://USERNAME:PASSWORD@HOST:PORT"
claude
# Inside Claude Code, run /status and check the Proxy row.Claude Code uses the first of https_proxy, HTTPS_PROXY, http_proxy, HTTP_PROXY that is set, and accepts basic-auth credentials in the URL. To make it permanent, put the same variable in the env block of ~/.claude/settings.json.
Check Is the IP a SOCKS5 line, or is the URL missing http://? Run /status and look at the Proxy row.
Fix Use an IP bought with Protocol HTTP and write the full URL with http://, username and password.
Check Open ipinfo.io in the same browser. Is the exit in a country on Anthropic's list?
Fix Turn the extension proxy on for this browser or switch to an IP in a supported country. Remember the policy also depends on where you physically are.
Check Is the static IP on the allowlist your admin sent to Anthropic?
Fix Add the address (or its /32 range) to the allowlist and keep everyone on that exit.
Check Is the number a mobile number from a supported location, not VoIP or an app number?
Fix A proxy can't help here: Anthropic only accepts numbers from supported locations.
Anthropic's policy is about where you are physically located, not only the IP you connect from, and it also covers companies majority-owned from unsupported regions. A proxy changes your network exit; it doesn't make that use permitted.
No. Claude Code documents HTTP/HTTPS proxy variables only and says SOCKS proxies aren't supported, so choose Protocol HTTP when you order.
Yes. Every new account verifies a phone number from a supported location; VoIP and app-generated numbers aren't accepted.
Claude Enterprise allowlists take CIDR ranges such as office and VPN exits. A static IP stays the same for the term, so you can submit it as a single address.
The Claude ISP: one dedicated native IP per person that does not rotate during the term. A regular static IP is the budget option. A rotating IP changes between requests, so a signed-in account would show up from many addresses; use rotating residential only for work that doesn't sign in.
15 PTC for 30 days (1 PTC = US$1). Per account, the first 30-day IP in each plan is half price. Renewals and the second IP onward are full price.
The four official availability lists compared country by country — China, Hong Kong, Russia and more — plus hourly checks of the OpenAI and Anthropic APIs from 7 countries.
Why Anthropic bans Claude accounts, how to appeal and export your chats, what happens to a Pro or Max plan, and what a proxy can and can’t change.
Which countries block Discord, YouTube, Instagram, Telegram and more — and hourly checks showing all 38 platforms reachable through residential IPs in 7 countries.
Check the exit IP, country and ISP your proxy really gives you in 30 seconds — and why IP databases disagree on the city. With our own test of three lookup services.
Set up a proxy in AdsPower, BitBrowser, GoLogin, Kameleo, Hidemium or GenLogin: one IP per profile, where each field goes, and what a failed proxy check really means.
What separates rotating residential, static ISP and datacenter proxies — who owns the IP, whether it changes, how you pay — and which one Proxy302's own presets pick for each job.
Every documented reason a Claude account is banned, and the IP and environment causes Anthropic does not document, each with its source.
How IP databases label datacenter, VPN, residential and ISP addresses, native vs broadcast ranges, and why one account should keep one IP.
Match time zone, browser language and payment details to your IP’s country: what sites can read, how to check it, and where Anthropic is explicit.
Twelve checks before and after you subscribe to Claude, each linked to the section that explains it.
Test your IP as soon as the page opens: network type, native or broadcast, the SpamCop blacklist, time zone, language and WebRTC, plus how to read each result.
The Claude, GPT / Grok and Gemini tiers compared: subscriptions, networks, regions, price per IP for 30 days and the first-IP half price.
Official documentation · Confirmed on:
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Read from the console source on 2026-10-30. The page has one tab per plan (Claude, GPT / Grok, Gemini). You choose City (Auto picks the best-stocked city, or a city from the list), Protocol (HTTP by default, SOCKS5 optional) and Auto-renew (ticked by default); the term is 30 days. Prices are 15, 10 and 8 PTC, and the first 30-day IP in each plan per account is half price.
Create an account, top up once and pick rotating residential, static ISP or datacenter. Rotating residential exits cover 195+ countries and regions.