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GoLogin Proxy Not Working: A Step-by-Step Fix Order

A checklist and symptom table for proxy errors in GoLogin, based on its documentation.

Where GoLogin keeps proxy settings

Every profile has its own proxy. You can open it from the three-dot menu on a profile through Settings, then Proxy. You can also paste a proxy string into the "Proxy & Location" column of the profile list, or add many at once on the Proxies page with "Import proxies."

The add-proxy form has the fields IP, Port, username and password, plus a Protocol field that GoLogin selects automatically and that you can change later. Clicking Connect adds the proxy to the profile. GoLogin's documentation lists HTTP and SOCKS as the supported protocols, with SOCKS5 used in its examples, and its troubleshooting guide also mentions SOCKS4 and HTTPS. A pasted string can look like 192.168.0.1:8000:login:password or socks5://login:[email protected]:8000, optionally with a name at the end.

After you add a proxy, GoLogin checks it immediately. A green indicator means it works and a red indicator means it does not. If a third-party proxy fails when you launch the profile, GoLogin shows "Proxy doesn't work" with a "Quick fix" button. Quick fix swaps your proxy for a GoLogin proxy from the same country and uses your GoLogin traffic, so press "Not now" if you want to keep your own proxy and repair it.

Fix it in order

  1. Read the full error message

    Hover over the red or yellow icon next to the proxy field in the profile settings. The expanded message often says why the connection failed.

  2. Test the proxy outside GoLogin

    Use an online proxy checker, or set the same proxy in a regular browser in the browser's own proxy settings and open a website. If it fails there too, the problem is the proxy, not GoLogin.

  3. Switch networks

    Some networks block proxy traffic. Move between Wi-Fi and a mobile hotspot and launch the profile again. If the proxy works on the other network, the first network was blocking it.

  4. Test on the web version

    Launch the same profile at app.gologin.com. If it works there but not in the desktop app, the issue is in your local environment, not in the proxy.

  5. Update GoLogin

    Run the latest desktop app from gologin.com. GoLogin notes that older versions may have compatibility issues with certain proxy protocols or configurations.

  6. Check DNS with HTTP proxies

    Custom DNS works only with SOCKS4 and SOCKS5. GoLogin states that custom DNS settings are not supported with HTTP or HTTPS proxies, so remove the custom DNS or switch to a SOCKS proxy.

  7. Check your firewall and antivirus

    GoLogin's error page says to make sure they are not blocking GoLogin or the proxy port.

  8. Check your own proxy account

    Copy the host, port, login and password again straight from your provider rather than retyping, and confirm the proxy has not expired or run out of traffic. If you use GoLogin's built-in proxy instead, pick a different location and check the remaining traffic in your account settings.

Fix it in order

If nothing helps, GoLogin support asks for the proxy in ip:port:login:password form, a screenshot of the error and your app version, which is under Settings, then About.

Symptom, cause, fix

Symptom, cause, fix
ItemWhat GoLogin's documentation saysWhat to do
Red indicator when you add or launchThe proxy did not pass the checkHover over the icon, read the message, then follow steps 2 to 4
"The proxy is functional but not working on your device or network"The proxy passed GoLogin's server-side check, but your local network or internet provider blocks the connectionSwitch network, and check your firewall or antivirus
Works at app.gologin.com, not in the desktop appThe problem is local to your environmentUpdate GoLogin, check firewall and antivirus
Connection fails with a custom DNS setCustom DNS is supported only with SOCKS4 and SOCKS5Remove the custom DNS or use a SOCKS proxy
ECONNREFUSED 127.0.0.1The Orbita browser failed to start locally; a proxy incompatibility is one possible cause, next to a corrupted download or an outdated appLaunch the profile without a proxy to isolate the issue, update GoLogin, reinstall Orbita if needed
Proxy connects, but a website sees your real locationThe browser's Geolocation API can reveal your location regardless of IPSet the Geolocation option to "Blocked" or enter coordinates that match the proxy
Proxy connects, but the country differs from what you boughtGeoIP databases are not synchronized, and new IPs may not be updated yetCheck the IP in several lookup sites; if they disagree with what you bought, ask the provider

注:Messages and causes come from GoLogin's documentation pages on proxy troubleshooting, adding proxies, common errors and wrong proxy location, read on 9 November 2026. The "what to do" column is our reading of those pages.

Proxy302 gateway values to compare

If the proxy is from Proxy302, the gateway host is proxy.proxy302.com. HTTP uses port 2222 and SOCKS5 uses port 3333, according to the protocol you chose when you generated the proxy. In GoLogin, check that the Protocol field and the port belong to the same protocol; a SOCKS5 port with HTTP selected will not connect. When GoLogin auto-selects a protocol after you paste, change it if it differs from the one you generated.

For long-term work on one account, static ISP IPs stay the same for the lease term. If a static IP that worked yesterday fails today, check its end date first. For deeper network-side checks, the guides on proxy connection failed, proxy authentication required and proxy address, port, login and password go through each case.

When the proxy connects but the location looks wrong

GoLogin's documentation gives several reasons a connected proxy can appear in another country. Websites use different IP geolocation databases that are not synchronized, so one IP can appear in several places. GoLogin uses a single third-party GeoIP database, and when that database updates, the country shown for an IP can change. For new proxies, the location data may not have been updated yet. Sites such as Google can also read the browser's Geolocation API, which is separate from the IP address.

To check, open the same IP in several lookup sites and compare the country; the guide on checking a proxy's IP location walks through it. If a particular IP looks wrongly categorized, GoLogin's advice is that switching to another IP may resolve it.

Where to set up GoLogin for the first time

This guide covers troubleshooting only. For the profile form and proxy fields step by step, see the GoLogin integration page.

How to do it with Proxy302

Proxy302 gives you a gateway at proxy.proxy302.com, with HTTP on port 2222 and SOCKS5 on port 3333, matching the protocol you generate.

Static ISP IPs stay fixed for the lease term, from US$0.5 for 1 day or US$7.99 for 30 days.

How to do it with Proxy302: steps

  1. Step 1

    Open the product page that fits (static ISP, rotating residential or the ISP for AI subscriptions) and pick the region, traffic or lease term, and quantity. For per-IP products also choose HTTP or SOCKS5.

  2. Step 2

    After the proxy is generated, open My assets and copy HOST, PORT, USERNAME and PASSWORD.

  3. Step 3

    Open https://ipinfo.io/json through the proxy and check that the country and org fields (ASN and organization) are what you expected.

  4. Step 4

    Then compare network type and native or broadcast on the IP purity check page. Two tools disagreeing is normal; go by your actual use.

Prices and limits

Rotating residential starts at US$1.50 per GB on the Budget line and US$5 per GB on the Premium line; larger packages are cheaper per GB, and purchased traffic has no expiry. A static ISP IP is US$0.50 for one day or US$7.99 for 30 days, the same in every country, fixed for the lease. A datacenter IP is US$0.25 for one day or US$3.99 for 30 days. Stock changes daily, so go by the order page. The smallest purchase is 1 GB of traffic or one IP for one day. Changing IP does not lift a restriction or raise a limit; what happens to an account is up to the platform.

Proxy302 at a glance

Proxy302 at a glance
ItemPriceProtocolsLocations
Rotating residentialFrom US$1.50 per GB (Budget line); US$5 per GB (Premium line); lower per GB in larger packagesHTTP, SOCKS5195+ countries and regions; state and major city on lines that support it (small towns and some connections exit at country level; no city level in Russia and Singapore)
Static ISP, per IPUS$0.50 for 1 day, US$7.99 for 30 days, the same in every countryHTTP or SOCKS5, chosen per IP30 countries on the order form; stock changes daily
ISP for AI subscriptionsPer 30 days: Claude 15 PTC, GPT / Grok 10 PTC, Gemini 8 PTCHTTP or SOCKS5Claude: US, UK, DE, JP. GPT / Grok: US, UK, FR, JP, KR. Gemini: US, UK, FR, JP
Datacenter, per IPUS$0.25 for 1 day, US$3.99 for 30 daysHTTP or SOCKS5, chosen per IP8 countries

Prices are in PTC, paid from the wallet; 1 PTC = US$1. There is no free trial: the smallest purchase is 1 GB of rotating residential traffic or one IP for one day. Checked on 9 November 2026.

FAQ

Why is the indicator red right after I add the proxy?

GoLogin checks every proxy when you add it, and red means the check failed. Hover over the icon to read the message, then test the same proxy in the browser's own proxy settings. If it fails there too, the proxy needs attention from the provider.

What does "The proxy is functional but not working on your device or network" mean?

GoLogin's error page says the proxy passed its server-side check, but your local network or internet provider blocks the connection. Try another network such as a mobile hotspot, and check that your firewall or antivirus is not blocking GoLogin or the proxy port.

Which protocols does GoLogin support?

The adding-proxies page lists HTTP and SOCKS, with SOCKS5 in its examples. The troubleshooting guide also mentions SOCKS4 and HTTPS. The Protocol field is selected automatically and can be changed.

What does "Quick fix" do?

When a third-party proxy fails at launch, "Quick fix" replaces it with a GoLogin proxy from the same country. This uses your GoLogin traffic, so you need traffic available. Choose "Not now" to keep your own proxy.

The proxy works, but a site still shows my real location. Why?

Sites such as Google can use the browser's Geolocation API, which can reveal your location regardless of the IP. GoLogin's guide says to set the Geolocation option to "Blocked" or enter coordinates matching the proxy location.

View all partners →

Reference links

5
  1. GoLogin documentation: Proxy not working

    Official documentation · Confirmed on:

    Read on 9 November 2026: the eight-step troubleshooting order, DNS note for HTTP proxies, Geolocation option and support requirements.

  2. GoLogin documentation: Adding proxies

    Official documentation · Confirmed on:

    Read on 9 November 2026: where proxies are added, form fields, paste formats, supported protocols, green/red check and the Quick fix button.

  3. GoLogin documentation: Common errors

    Official documentation · Confirmed on:

    Read on 9 November 2026: the 'proxy is functional but not working on your device or network' message and the ECONNREFUSED 127.0.0.1 entry.

  4. GoLogin documentation: Wrong proxy location

    Official documentation · Confirmed on:

    Read on 9 November 2026: the documented reasons a proxy location can differ, such as unsynchronized GeoIP databases and new IPs.

  5. Proxy302 product facts and price list

    Product observation · Confirmed on:

    Product facts file of the site, checked 9 November 2026 against the console, the backend and the price table: products, prices in US$ (1 PTC = US$1), lease terms, protocols and ports, countries, quantity limits, no free trial.

Ready to try it?

Create an account, top up once, then pick rotating residential, static ISP or datacenter IPs and have one running in your browser within minutes.