Troubleshooting
Why is the [Auxiliary Tool] Not Working?
Legacy guide: screenshots and helper-tool steps may differ from the current product.
This is an English translation of a legacy guide. For the original wording, read the Chinese original.
Please wait patiently; the Auxiliary Tool system is starting up, which takes about three minutes. If there is still no response after three minutes, you can close the program and reopen it to try again. If the tool remains unresponsive for a long time, it is recommended to check whether your antivirus software is blocking the program, whether you have disabled your computer's firewall and allowed the program to run, or if an active VPN opened before launching the [Auxiliary Tool] caused the software to fail to start.